Frequently Asked Questions: Do I have to be a member of the University of Oklahoma Alumni Association? No, you do not have to be a member. The OU Alumni Association welcomes all alumni and friends of the University. What tour companies do you work with? We utilized travel companies that specialize in alumni and affinity travel. All tour operators are researched for safety, reliability, and experience. The association has long term relationships with all the travel companies with which we work. What should I expect with group travel? Group travel includes many advantages, but may also be subject to minor changes and challenges. Mishaps can occur in any kind of travel, whether it be group or individual. While program and tour operator management strive to fulfill the individual needs of travelers, their primary concern must be the welfare of the group as a whole. If the departure date does not work for me, do they offer other dates for the same travel program? It depends on the travel company and the program you are interested in. Some of our travel companies offer the same destinations throughout the year. However, you would not be traveling with an OU group. How many people generally travel on an OU Alumni trip? The number varies from 6 to 30, depending on the travel program. Most of our travel programs include groups from other colleges and universities. How early should I make a reservation? We always suggest you make reservations as early as possible to ensure a reservation on the travel program of your choice. Some trips sell out very quickly. It is impossible to determine how quickly a trip will sell out. Does the Alumni Association offer travel insurance? The OU Alumni Association does not offer travel insurance. However, each travel company that we work with does. Insurance information is mailed to you with your confirmation material once you have booked one of the travel programs. We highly recommend the purchase of this insurance. Travel insurance will protect you against last minute trip cancellation and other travel related risks. Are there any physical requirements? To enjoy your alumni travel experience, we recommend that participants be in good health and able to keep pace with the group. If you require assistance we recommend that someone who can provide the required assistance accompany you. When will I receive my final travel documents? Your final documents will be sent to you directly from the travel company anywhere from 30 to 15 days prior to your departure. They will be sent by priority mail and are not able to be delivered to a P.O. Box. Can I cancel my trip and get a refund? Most tour suppliers charge a nominal cancellation fee from the time of deposit to cover expenses incurred in processing a new reservation and mailing out preliminary trip information. Be sure to read the cancellation policies that apply to your particular trip. Cancellation penalties apply as a percent of the tour cost and are calculated by the number of days prior to departure you cancel. Because our travel providers have different policies governing cancellations, we suggest that you discuss cancellation fees with the travel company prior to making your reservation. We also strongly encourage purchasing trip cancellation insurance to minimize financial risks.